The Business Writing course is designed particularly for advanced level trainees. Areas of focus vary considerably and are often re-designed to match trainees’ level of proficiency.
 The course concept involves high quality in training, application of knowledge, and constant monitoring of progress. Trainees mostly notice rapid development within a short period of time and this is mainly due to the intensive assignments and constant support provided by trainers.  

Objectives:

  • Familiarization with principles of writing
  • Ability to identify and write professional e-mails
  • Understanding the contents and format of memorandums
  • Ability to write letters of enquiry
  • Ability to write effective letters of placing an order
  • Ability to write letters of complaints
  • developing the right skills to use phrases in business writing
  • Understanding commonly used business terminology
  • Ability to write and format reports
  • Ability to write and format proposals

 Who should take this course:

 Individuals who are engaged in business correspondence in modern organizations.

Customer Service

ESP/ESO/EAP Special Training Programs

Interpersonal Organization Skills

While professors were teaching Business and Management courses at well-reputed universities, a group of executives noticed and identified a critical ingredient missing in most business school graduates. The executives found that while students were technically prepared and competent - they could read a balance sheet, do a marketing plan, develop cash flow projections - many graduates lacked interpersonal organizational skills or in a simple language; the ability to work with others effectively.
The executives created a list of “soft skills” and this course was born. And here, at Expression Institute for Private Training, we eagerly pursued steps and obtained the proper training methodology for introducing such a valuable course, which many corporate employees, college students, and interns would greatly benefit from.

Interpersonal Organizational Skills would cover the following subjects:

  • Intrapersonal Effectiveness: understanding yourself
  • Self-Awareness
  • Behavior
  • Personality
  • Perceptions
  • Attitudes
  • Self-disclosure and Trust
  • Establishing Goals
  • Ethical Dilemmas
  • Self-Management
  • Stress Management
  • Cross Cultural Diversity
  • Skills of Listening
  • The Art of Negotiations
  • Managing Conflict
  • Decision Making and Problem solving
  • Leadership and Self-Empowerment
  • Coaching
  • Building Teamwork and Groups
  • Communication
  • Effective Media Selection
  • The Art of Persuasion
  • Organizational Skills
  • Who should take this course?
Managers, supervisors, employees, and college students who are taking up majors in business and management studies.

Customer Service

English for Business Writing Course

Business Communication

This training program has been primarily designed to provide the very basic tools needed to build a fully integrated business program. Contents are conceptualized to help trainees better understand the key concepts in organizations structure, management, business, human resources, team management, marketing, stress management, career planning, and creative thinking. The course emphasises the usage of real-life business situations through the injection of case studies.

Objectives:

  • Building confidence to achieve excellence
  • Creating a solid base for further development
  • Understanding the essence of business and management
  • Understanding the proper usage of business jargon
  • Appreciation and application of interpersonal and soft skills
  • Development of career

Who should take this course?

Employees, supervisors, team leaders, and managers.

 

Direct English

Foundation

General English

TOEFL

English language is known for its in-depth in contents and scope. And as it became the international language in various fields, the need to have an excellent command of its technical aspect has become of a paramount significance for everyone who wishes to develop his/her career and educational background.

We currently offer the following training programs:

  • English for Human Resources
  • English for Leadership and Management
  • English for Creative Writing and Academic Writing
  • English for Law and Politics
  • English for Aviation, ATC and Radiotelephony
  • English for Medicine
  • English for First Aid
  • English for Finance
  • English for Translation
  • English for Engineering
  • English for Science
  • English for Media
  • English for Geology
  • English for International Law
  • English for Psychology and Psychiatry
  • English for International Business and Management

 Objectives:

Build-up a very professional and technical language for professionals in their respective fields.

English for Business Writing Course

Business Communication

Interpersonal Organization Skills

Whether you are already working or about to enter today’s workplace, one of the fastest ways to ensure your career success is to develop excellent communications skills, and if your communication skills are top notch, they can be your ticket to long term career and success. Interpersonal skills are also integral and essential part of business and this why the Business communication program is divided into two parts; Part A and Part B. both parts cover various training topics that are extremely relevant to modern organizations’ employment and career progress.

Objectives:

  • Providing an overall understanding of the value of education and especially communication skills in relation to trainees’ success in today’s changing workplace.
  • Enhancement and understanding the process of successful communication.
  • Increase the level of proficiency among trainees in relation to their job performance and understanding the importance of effective customer service.
  • Development of critical thinking skills.
  • Significant improvement in verbal and non-verbal communication at workplace.
  • Proper usage of language in business communication.
  • Understanding the real forces behind healthy working environment.
  • Understanding team work, self-awareness, customer service, career development, emotional intelligence, stress management, and time management; trainees would obtain the necessary skills in order to continuously progress and perform well.

Who should take this course?

This course is appropriate for business students, organization with interest in career development, and managers

Direct English

Foundation

General English

TOEFL

Conceptualization of time management into proper context with emphasis compartmentalization of tasks and duties

Objectives:

The program helps trainees understand and analyze time usage on regular basis. And how it is very easy to use the most efficient techniques to utilize time, and increase the level of awareness of current habits and attitudes that shape the use of time.

Appropriate for:

Employees, managers, supervisors and team leaders.

 

Direct English

Foundation

General English

TOEFL

Professional team management with added work values and usage of motivational tools

Objectives:

How to efficiently manage a team? A true team is a living, constantly changing, dynamic force in which a number of people can come together to work. This program provides essential techniques in managing and leading a team to achieve organizational goals.

Appropriate for:

Managers, team leaders. and supervisors.

Direct English

Foundation

 General English

TOEFL

Customer service is normally an integral part of a company’s customer value proposition. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization’s ability to generate income and revenue.

Objectives:

  • Customer Service defined
  • Development of Customer Service
  • Effective Communication
  • Presenting a Professional Image
  • Knowing the Customers
  • Types of Customers
  • Telephone Customer Service
  • Time Management
  • E-mail Communications
  • Office Organization
  • Dealing with Upset Customers-Special Review
  • Analytical Views in Today’s Customer Service
  • Stress Management in Workplace

Who should take this course?:

Customer service employees, team leaders and supervisors

English for Business Writing Course

ESP/ESO/EAP Special Training Programs

Business Communication

Enhancement and development of leadership skills needed in organizations

Objectives:

The aim of this training program is to help trainees understand the concept beyond helping others to achieve their personal goals. This involves the know-how of setting high but realistic goals for the manager and team, finding ways to improve operations and procedures, as well as constantly striving for total quality in all areas.

Appropriate for:

Executives, managers, supervisors,and interested individuals in leadership techniques and strategies.

Direct English

Foundation

General English

TOEFL

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